Privacy Policy

Thank you for your interest in the Comfort Keepers® system and services.

Just as we at Comfort Keepers Canada and our Comfort Keepers franchisees value the trust our clients place in us with their families, we want you to know that you can trust that we will guard the privacy of information you provide to COMFORT KEEPERS through this website. To do that, you need to understand what information COMFORT KEEPERS collects when you visit our website and what we do with that information.

In some portions of our website, you may provide us with different types of personal information (“Personal Information”). This Personal Information includes contact information that identifies you (name, address, phone number, e-mail address), financial and personal information that you may supply on the franchise application, and information about your employment history that you may provide on our “Employment” page. We use this Personal Information only for the purpose that you gave it to us; we will never contact you by e-mail to ask you to confirm or give Personal Information (as some scammers do).

We will share Personal Information with a franchise owner who needs to have it (for example, in connection with hiring you or to contact you about providing services to you) and with an outside firm that does data entry. Our franchise owners and the outside firm are bound by confidentiality agreements to protect this Personal Information. We will share Personal Information when we believe in good faith that the law requires it or that it is necessary to protect our legal rights. Otherwise, we do not share Personal Information.

We collect “cookies” (information that identifies your computer) only for two very limited purposes: to make it easier for you to log on to our website in the future and, if you are a franchise owner, to make it easier for you to log on to the related franchise owner intranet; we do not use data mining cookies. However, to improve our website, we do collect information on site activity (such as domains, how often specific pages in our website are visited, and which browsers and operating system website visitors use). We do not track website activity by individual users.

We strive to make sure that all information presented on our website is accurate and up-to-date, but we do not warrant the information. And while we have tried to make the website as attractive and functional as possible, use of the website and its contents are at your own risk. We do not warrant that the website’s functions will be error-free or that the website will be free of viruses or other harmful programs. For your convenience, we may provide links to third parties’ web sites but we are not responsible for the content or functionality of those websites or the privacy policies of those third parties. Our privacy policy no longer applies when you link to a different website.