Homecare Services Career Opportunities with Comfort Keepers® Kelowna

Comfort Keepers® offices offer a wide selection of rewarding career opportunities – part-time and full-time – for people who have a heartfelt desire to help seniors and other adults live safely, independently, and happily in the comfort of their own homes.

At the very heart of each Comfort Keepers operation are the people who bring the unique brand of caregiving to clients.

There are also opportunities for people to work in and manage offices, coordinate client care, and market our homecare services. Each franchised office does its own hiring.

Companion/Homemaker

Responsible for non-medical, in-home support services that provide for the comfort, safety, and general supervision of clients and home management services.  Provides companionship to those individuals requiring socialization and/or minimum guidance to assure a safe, protected, clean, and orderly environment.

Personal Care Aide

Provides personal care and support services that assist with the activities of daily living such as Bathing, Grooming, and Hygiene, Mobility Assistance, Transferring and Positioning, Toileting and Incontinence Care, and assistance with feeding.

Book Keeper

Under the supervision of the General Manager/Franchisee, assists with bookkeeping and related accounting systems. Enters data, generates and prepares reports, and maintains records and files.

Client Care Coordinator

Under the supervision of the General Manager/Franchisee, facilitates and arranges the provision of home care services to clients. Responsible for the provision of quality care. Routinely interacts with other staff members and clients, family members, community providers/ referral sources, insurance companies, care managers, and other third-party payors.

General Manager

Provides direction and leadership and manages the daily operations within our organization. Ensures quality outcomes in a cost-effective manner. Will be accountable for the provision of the quality of care provided. Provides supervision, counseling, teaching, and coordination among office staff. Collaborates with the Franchisee, Marketer, and supervisors in implementing office policies and planning for future programs.

HR Specialist

Under the general supervision of the General Manager/Franchisee, coordinates human resources activities for the office. Responsible for overall recruitment and retention activities including employment, compensation, benefits, and related actions. Complies and maintains office personnel records. Orients and supervises home care services providers and maintains complete personnel files according to our policies and procedures.

Intake Coordinator

Under the general supervision of the General Manager/Franchisee, is responsible for the conversion of inquiries for service requests to in-home visits. Routinely interacts with other staff members and clients, family members, community providers/ referral sources, insurance companies, care managers, and other third-party players.

Marketing Assistant

Under the general supervision of the Marketing Coordinator, contacts, presents, and develops referral relationships to ensure a continuous flow of referrals. Works with the scheduler to monitor referrals, client assessments, and intake to ensure that growth goals are met. Responsible for reporting results to supervisor weekly, discussing successes and opportunities, and revisiting Marketing/Business Plan.

Marketing Coordinator

Under the general supervision of the General Manager/Franchisee, contacts, presents to, and develops referral relationships to ensure a continuous flow of referrals. Works with office staff to monitor referrals, client assessments, and intake to ensure that growth goals are met. Responsible for reporting results to supervisor on a weekly basis, discussing successes and opportunities, and revisiting Marketing/Business Plan.

Office Manager

Under the general supervision of the General Manager/Franchisee, coordinates and supervises all receptionist, secretarial, and clerical duties within the office.

On-Call Specialist 

Under the general supervision of the General Manager/Franchisee, this position will be the lead responder to all calls. The responder will be responsible for providing exceptional customer service and employee supervision throughout the call period. This person is also responsible for maintaining accurate records of all activities and communicating with office staff regarding all call activities.

Receptionist

Under the general supervision of the General Manager/Franchisee, receives callers in person or by phone, determines nature of business, and directs callers to destination. Assists with projects and other assignments as needed or directed.    

Scheduling Coordinator

Under the general supervision of the General Manager/Franchisee, is responsible for accurately scheduling qualified homecare services providers based on all new and current clients. Interacts with clients and caregivers regularly. 

Scheduling Assistant

Under the general supervision of the Scheduling Coordinator, is responsible for accurately scheduling of qualified care experts based on all new and current clients.   

Territory Sales Manager

Under the general supervision of the General Manager/Franchisee, the Sales Manager is responsible for ensuring the achievement of revenue objectives. The Sales Manager generates sales through cold calling, attending conferences, networking with key influence groups, and relationship building with key referral sources. Calls upon both medical and non-medical referral sources. Responsible for reporting results to supervisor weekly, discussing successes and opportunities, and revisiting Marketing/Business Plan.