Caring Beyond Expectations: Stories from Our Clients
Discover the heartwarming stories and experiences by those who have benefited from our exceptional senior home care. More and more seniors today want to continue living in the comfort of their own homes with the help of senior home care rather than move to assisted living or nursing home facilities.
At Comfort Keepers Parksville, we take pride in the excellent reputation we have earned through our industry-leading care practices. Not only are best practices critically important to us, we believe the client’s overall health and happiness are equally important components in senior home care. Caregivers are our clients’ helpers, friends, confidantes, and even family.
Our commitment to providing top-notch senior home care services shines through every testimonial.
Read on to explore the compassionate care we deliver.
Carol H.
“I felt overwhelmed but Comfort Keepers® stepped in to help!”
I want to thank Comfort Keepers Parksville® for the role they played in caring for my late mother, who lived to be 99 years old. My mom was an independent woman and the staff at Comfort Keepers was an integral part in helping her maintain her independence. As Mom’s needs grew, so did the list of services which Comfort Keepers was able to provide. With the onslaught of Covid-19, delivering care and companionship in Mom’s last few months was difficult and complicated. There were days I felt overwhelmed but Comfort Keepers, at all levels, stepped in to help me access community services which Mom needed. Her caregivers always showed compassion and their daily visits ended with a hug for Mom.
I very much appreciate Comfort Keepers’ efforts, services and support which both my mom and I received.
Pierre A.
“Lifesavers… literally!”
I cannot recommend Comfort Keepers in Parksville enough! The staff has been incredible with my 83 year old dad. He lives alone, can no longer drive and is battling some health and memory issues. Not only do they run errands for him but they help with cleaning, meal preparation, laundry, medical appointments and drug prescriptions… just to mention a few. Liz helped with coordinating all his COVID shots and was also instrumental in diagnosing a serious health issue that could have led to a stroke or worse! Liz, Janet and Makenzie care about my dad like he is part of their family. Because I don’t live on the island it gives me peace of mind that my dad gets weekly visits. I am frequently updated on how he is doing or if there are any concerns. Everyone at the Parksville location always goes above and beyond!
David H.
“…we know we can count on Comfort Keepers®!”
Elaine and I thank you for providing homecare/housekeeping services promptly and competently when we needed them. We were very pleased with the workers you sent, with their politeness and eagerness to help us. They not only kept our house clean, they improved it by doing things we should have done but had not (such as scrubbing the ensuite shower). Jeannine and Kirsten were particularly industrious, working efficiently and finding extra work to do in the two hours available. If we need assistance in the future, we know we can count on Comfort Keepers.
Joan
“I couldn’t be happier with their service!”
Comfort Keepers has been looking after me now for several years and I couldn’t be happier with their service.
They have seen me through the painful and agonizing wait for hip replacement, the recovery from bilateral hip surgery and the long slow road back to pain-free increased mobility.
As I am now approaching my ninth decade I do hope Comfort Keepers will continue to be the indispensable support I have come to know.
Brandi
“We are forever grateful for their service to us!”
After my mother became ill with a chronic and progressive neurodegenerative illness, she was determined to fight and stay independent for as long as possible. Eventually it became apparent that she needed support, although preferred to stay in her own home with my father. She began accepting services from public home care after a fall requiring surgery that, along with her progressing illness, made her unable to continue functioning on her own. Although she had lots of support through home care, there were limitations to what and how much support they could provide. Our family tried to help as much as possible, but it eventually became too much to manage. We initially enlisted private support with another organization, which ironically increased stress within our family situation. We eventually realized we needed to make a change and decided to try Comfort Keepers after hearing positive things about them in the community.
During our initial meeting with the Parksville director, Darcy, we made clear the challenges we had experienced, and our hopes to find the kind of personalized support my mom needed to remain in her own home on her own terms. Although we were hesitant to start over, I am so grateful we did! Darcy was able to quickly and efficiently facilitate a plan of support that accommodated what we needed. The staff continued to be flexible and accommodating until, and after, my mother passed away peacefully at home.
The entire Comfort Keepers team has been fantastic throughout the time they spent helping our family. Our primary caregiver, Jeannine, brought not only her strong caregiving skills, but a great personality, sense of humor, and a compassionate heart to each and every shift that reflected how much she cares about the clients she works with every day. If you are looking for a flexible, accommodating, and client centered organization that offers high quality caregiving centering on compassion and integrity, I would highly recommend Comfort Keepers. We would not have been able to offer my mother the kind of quality support she received in her last days without their help. We are forever grateful for their service to us! Sincere thanks to all of you!
Cathy B.
“I am not sure what we would have done without them!”
Thanks to Comfort Keepers Parksville my father was able to live in his own home up until the month before he passed away at 89 years old. I am not sure what we would have done without them as none of us three children live on the Island. Comfort Keepers was able to scale their services as my father’s needs grew over the 2 ½ years they cared for him. We are particularly grateful to have had the same person (Brittany) with him most mornings from the very first day to the day he left. She became part of our family. Many thanks also to Joseph who always went above and beyond with his care and help around the house, and to Debbie who became our travel companion at emotional times. We also very much appreciated the nursing care that Comfort Keepers is able to provide when needed – and Liz always brightened up my Dads day with her visits.
Ann S.
“Compassionate care that brings comfort, joy, and peace of mind.”
On behalf of our family, we would like to thank everyone at Comfort Keepers Parksville, for the exceptional care they provided for our mother.
Your staff could not have been better in the care they provided. They were professional, kind, compassionate, caring, supportive, and patient. They always came to work with a smile and knew just how to help and comfort our Mother.
It was so nice to see her smile and laugh again and even enjoyed playing cards with many of the care aids. Our mother truly enjoyed having your staff and the family took great comfort in knowing she was happy and cared for when we could not be there. The services and care you provide are invaluable to those in need and I would highly recommend you to anyone. Thank you
Penny and Susan
“Every call was met with kindness, positivity, and care.”
I must tell you what a wonderful experience it was to work with your team! Every time I called you were all so kind, polite and positive. I know we were asking a lot in the end, and I apologize for the late notice requests, things were changing quickly. You guys were always so accommodating to us and dad and we really, truly appreciate how you helped ease our concerns time after time.
Maria is an excellent care attendant, and my dad loved her! She was a breath of fresh air when she walked in and was always so positive and upbeat! I know she made the last year of his life fun, and he really looked forward to her visits.
Thank you so much for your wonderful service. I don’t know what we would have done without you. I wish you continued success, but with your attention to detail and compassion I know that won’t be a problem!
Ready to experience the difference firsthand? Whether you’re a family member seeking senior home care for a loved one or an individual exploring options for yourself, feel free to call our office in Parksville, BC at (778) 716-0276 or click below to contact us. Your journey to exceptional senior care starts here.
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