Covid-19 FAQ: Do You Feel Safe Booking In-Home Senior Care This Fall?

Blog  |  October 20, 2021

Making In-Home Care Safe And Comfortable In Peterborough. 

When you are considering booking in-home senior care for your elderly parent or loved one, there are many things to think about. With the ongoing Covid-19 pandemic, keeping your vulnerable family members protected from illness and infection is likely high on the list — it is for us, too. This is why the caregivers and administrative team at Comfort Keepers Peterborough has been — and continues to be — dedicated to protecting the health and wellness of our clients and staff. 

Whether you are looking for support caring for an elderly parent, a family member recovering from surgery, or a loved one living with mental illness or cognitive decline, you can trust that our caregivers will arrive in a state of good health, ready to help. 

Your Covid-19 Health And Safety Protocol FAQs Answered

Our health and safety protocols are thorough, consistently enforced and updated as policy and public health guidelines change. It is our goal to provide you with the professional and compassionate in-home senior care and client support you need this fall and winter without the stress that comes with worrying about exposing your loved ones to potential illness To help you feel informed and confident in your decision to work with Comfort Keepers Peterborough, please read on to learn more about our current Covid-19 health and safety protocols. 

Q: Is PPE provided to staff and clients by Comfort Keepers Peterborough?

A: All of our Comfort Keepers are provided with PPE including masks and gloves as needed. Likewise, if a client cannot supply their own PPE we are able to supply it to them at no additional charge. 

Q: Are your staff vaccinated?

A: Yes. All of our staff are vaccinated in compliance with current government regulations. 

Q: Do you offer rapid testing if needed?

A: Yes. Rapid testing is part of our regular health and safety protocols. All office staff is tested twice each week. Additionally, rapid testing is available to both our Comfort Keepers staff and clients as needed to ensure their comfort and safety. 

Q: What are your screening protocol for staff?

A: All staff are required to self-screen daily before going to work. This applies to both office staff and in-home caregivers. Screening must be completed a minimum of 8 hours before a scheduled client visit. Staff are responsible for reporting any changes with their health to our office immediately. Someone is available to take their call 24/7 to ensure scheduling changes can be made if needed. Finally, at the end of each in-home visit, each caregiver must complete an automated list of questions via our custom Comfort Keepers app. Questions include updates on Covid-19, their overall health and allow them to record a request for additional PPE when needed. 

Q: What happens if a staff member has symptoms of Covid-19?

A: If a caregiver or member of staff displays symptoms related to Covid-19, they are directed to Peterborough Public Health for testing. They are required to follow current guidelines for self-isolation while waiting for results and are relieved from work until a negative test is reported. 

Q: What is your screening protocol for visitors to the Comfort Keepers office?

A: To ensure the safety of our staff and clients, all visitors are asked to disclose if they have any symptoms of Covid-19. We take and record their temperature, sign them in and ask them to sanitize their hands. All visitors are required to wear a mask. If they do not have a mask, one will be provided to them before entry. 

Book Your In-Home Senior Care With Confidence. 

The need for in-home care didn’t stop with the arrival of Covid-19 — if anything, it increased. Family caregivers need respite more than ever and the hands-on support and companionship of our Comfort Keeper caregivers are important to maintaining a good quality of life for seniors and other vulnerable and home-bound individuals. Because of our well-established Covid-19 health and safety protocols, we continue to feel confident in our ability to provide safe, compassionate and professional care to our clients and their families. 

Do you or a loved one need the in-home care of a Comfort Keeper? Contact us online or by calling (705) 243-4042 to learn more about our in-home care services or to book a complimentary in-home visit. 

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