Family Portal

Stay Connected with the Family Portal from Comfort Keepers in York Region, Ontario

The family portal gives families a way to check in on their loved one’s care online, at any time, from anywhere

We know the importance of keeping up to date with your senior loved one’s well-being and checking in to ensure they are getting the best care possible. This is why we are proud to introduce the family portal, an online center all about your loved ones’ care. There you can find all sorts of information regarding your services from Comfort Keepers, such as viewing schedules, sending messages, and accessing information about your loved one’s status as well as their caregiver.

Families can enjoy the peace of mind knowing they can check in on their loved one’s care anytime, even if they live far away. The family portal is designed to not only house easy to find information about your care services, but also act as a hub where family members can communicate with each other as well as contact the Comfort Keepers staff. Getting access to everything you need to know about your loved one’s daily care is just a few clicks away.

In the family portal users can:

• review the Plan of Care that caregivers will follow during visits
• view the schedule for your in-home visits
• learn more about your senior loved one’s caregiver and see their picture
• view documents related to your loved one from the CK file
• see any messages posted by the caregiver, such as status updates and upcoming plans
• use the “Message to Loved One” function to communicate with other family members on the portal
• message the Comfort Keepers administrative staff

Interested in getting instant access to everything about your loved ones care? To learn more about the features provided through our family portal, contact Comfort Keepers serving Markham, ON and the surrounding areas today by phone at (905) 784-4187.